Frequently Asked Questions

What is Vivoo?

Vivoo is a personal wellness assistant which takes the data from urine and gives personalized advice to the users. It also tracks users exercise, gives personal exercise programs to improve their strength, tracks their sleep and can connect to wearables. We designed Vivoo to be a part of users’ life. It is easy to use and it is adaptable to user’s lifestyle.

Vivoo is the first personal wellness assistant in the world that takes real data from Your body and gives personalized nutrition and wellness advice. It also tracks your exercise and sleep, gives personal exercise programs to improve strength and manage weight. We designed Vivoo to be a part of user’s life. It is easy to use and it is adaptable to user’s lifestyle.

How does it work?

It takes four easy step. After downloading Vivoo app. Urinate on the strip, scan it on your app and get your advice. It’s that simple.

Which parameters can I track and why?

Urine is a key health barometer to understand a lot about human body. Vivoo can analyze several parameters to get information about your water consumption, liver and kidney functions, infections and more. By cheking this parameters, Vivoo will not only help to imrove your well-being but also it can reveal serious diseases, which do not show symptoms in their early but treatable stages and causes severe damage if they remain undetected.

How does my mobile phone analyze my Vivoo strips?

Vivoo application has a image processing software and machine learning behind the analyzing Vivoo strips.

How are the advice prepared specifically for me?

The application is specifically for you in the direction of the information you have given us at the entrance. As you continue to use the app, it enhances by customizing it by gathering advice that make you feel better or you do not want to do.

How often should I use Vivoo strips?

We are recommend you do Vivoo test once a week.

Is my data safe?

The safety of your data is important to us. We practice HIPAA compliance to make sure your data is secure.

What does Vivoo Box include?

The Vivoo box includes 4 strips, a user manuel, and unlimited usage of the Vivoo App.

What is your return and warranty policy?

Our return and warranty policy is outlined in our Privacy Policy LINK.

How do your Vivoo Box Subscriptions work?

Once you become a Vivoo subscriber, you automatically and conveniently receive Vivoo strips on your doorstep. You can customize the content & shipping date of each Vivoo Box based on your needs. Unless you customize your delivery frequency, your Vivoo Box will be shipped every ??? weeks.

How do I pause or cancel my subscription?

Contact us at [email protected] to cancel or pause your subscription. You can find more information in our Terms and Conditions LINK.