Cookie Policy

 

As Vivosens Inc. (“Vivoo”,” Data Controller") we value the protection of your personal data, so we expect you to show the same attention and Vivoo respect your privacy and are committed to protecting your privacy by complying with the California Privacy Rights Act (CPRA) and 2016/679 numbered General Data Protection Regulation (“GDPR”). This addendum supplements the information contained in Vivoo’s privacy policy and applies to visitors, users and others residing in the State of California and other states with similarly structured data protection laws. For this reason, it is very important for us that you read this text detailing which personal data we use for what purpose and to clearly understand the obligations of Vivoo, who is responsible for the administrative and technical security of your personal data as “Controller”.   

With this privacy notice we aim to inform data subjects, persons whose personal data is processed (used), as the “Data Controller” who uses their data. As a Controller, we have to prove that you have been informed about your personal data we will process by explaining:

1. What personal data we collect about you and how we obtain them 1

2. How we use your personal data 3

3. Who we share your personal data with 4

4. Which countries we transfer your personal data to 4

5. How long we keep your personal data 5

6. What rights you have in relation to your personal data and how to contact us 5

7. California Residents 6

8. Right to Opt-Out of the Sale of Personal Information 6

9. How we will update this Privacy Notice 7

Please be kindly informed that through Privacy Notice, we provide links to certain areas on our website where your personal data may be collected, and additional privacy notices are provided in those areas.

Please note: This Privacy notice does not apply to, and Vivoo is not responsible for, any third-party websites which may be accessible through links from this website. If you follow a link to any of these third-party websites, their own privacy policies may apply.

1. What personal data we collect about you and how we obtain them

As Vivoo, we collect your personal data listed below through digital means through your visit to our website. The following information:

• Your information generated and obtained through marketing, performance and analytics cookies (including but not limited to confirmation on whether user is a real person, how often the website is visited, how long the visit lasted, Google Analytics user code)

are obtained through your visit to our website only if you provide your consent to marketing and statistics cookies through our Cookie Banner. You may always revoke your consent from our Cookie Policy webpage.

• Your cookie consent choice (Information on whether you’ve consented for statistics and marketing cookies and also date of your consent),

• Necessary cookies for webpage visibility, user-interfaces and network security.

You can prevent the storage of cookies by configuring your browser software accordingly; however, please note that in this case you may not be able to use all the features of this website to their full extent, you may find a full list of cookies listed below:

These cookies are necessary for core functionality, such as security and network management. They always need to be on to properly provide our website and fulfill our legal requirements.

These cookies are used to analyze user behavior and website performance, enabling us to improve functionality and enhance user experience by gathering anonymous statistical data.

Marketing cookies are used to show you advertisement in relation to your internet use and visits, these services are provided by third parties.

In the table below, the purposes of personal data processing carried out within the scope of the activity for which the Privacy Notice is issued are detailed.

We will only use your personal data where we are permitted to do so by applicable law. Each personal data processing purpose is matched with the categories of personal data and the relevant legal reason relating to the purpose.

Your information generated and obtained through marketing and statistics cookies are processed for;

• Analytical measurements for improving our website traffic and website services, to increase the number of visitors to our website,

• Profiling data subjects’ visits to provide personalized services,

• Displaying advertisements suitable for visitors’ user profile,

• For the purposes of providing visitors with promotions that are customized to their user profile

only if we obtain your consent through our Cookie Banner.

Your cookie consent choice is processed for:

• For the purposes of saving your choices regarding cookies and fulfilling our legal obligations

because processing is necessary for compliance with a legal obligation.

Necessary cookies for webpage visibility, user-interfaces and network security are processed for:

• Carrying out verification processes through our mandatory cookies,

• Preventing attacks which may slow down or block our services, 

• Balancing the density experienced in our service network, 

• Ensuring that there is no interruption in the delivery of our services,

• Creating basic analytic measurements regarding visitor number and dates

because processing is necessary for the purposes of the legitimate interests pursued by Vivoo.

Yes, but we only transfer them for certain purposes with:

• Public authorities and courts for legal duty of disclosure and limited to only information, which was requested,

• Our legal consultants and lawyers for fulfillment of legal purposes,

• Our service providers for obtaining cookie services and cookie consent banner.

We operate internationally and transfer information to the United States and other countries for the purposes described in this policy. If you are located outside of the United States and you choose to use the Services or provide your information to us, your data may be transferred to, processed and maintained on servers, databases or cloud storage facilities located in the United States. Your use of the services represents your consent and agreement to these practices. If you do not want your data transferred to or processed or maintained in the United States, you should not use the services. We rely on multiple legal bases to lawfully transfer personal data around the world. These include your consent, the EU-US, and Swiss-US Privacy Shield, and the EU Commission approved model contractual clauses, which require certain privacy and security protections. Please note that the countries where we operate may have privacy and data protection laws that differ from, and are potentially less protective than, the laws of your country. You agree to this risk when you create a Vivoo account and click “I agree” to data transfers, irrespective of which country you live in.

Important Note: Google is certified under the Privacy Shield Framework and as a result, offers a guarantee that complies with General Data Protection Regulation.

We will retain your personal data for as long as is necessary to fulfil the purpose for which this data was collected and any other permitted linked purpose (for example your correspondence and any information we provide in return may be retained until the time limit for claims in respect of the communication or in order to comply with regulatory requirements regarding the retention of such data). 

If your personal data is used for two purposes we will retain it until the purpose with the latest period expires; but we will stop using it for the purpose with a shorter period once that period expires.

You have different rights listed under General Data Protection Regulation and if you wish to confirm processing of your personal data or to have access to your personal data we may have about you, you may contact us through the contact methods listed below. 

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside the Vivoo might have received the data from the Vivoo; what the source of the information was (if you didn’t provide it directly to the Vivoo); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Vivoo if it is inaccurate. You may request that Vivoo erase that data or cease processing it, subject to certain exceptions. 

You may also request that Vivoo cease using your data for direct marketing purposes. When technically feasible, Vivoo will—at your request—provide your personal data to you or transmit it directly to another controller.

You also have a right to lodge a complaint with the competent data protection supervisory authority if you have concerns about how the Vivoo processes your personal data. 

If you have questions about this statement or about data protection at Vivoo, you can contact us directly at letstalk@vivoo.io or you can contact our data protection officer directly:

Contact details for our data protection officer: 

Customer Service:  

If you are a California resident under the age of 18 and are a registered user of the Services, you may request that we remove content or information about you that you posted on the Services by (a) submitting a request in writing to letstalk@vivoo.io; and(b) clearly identifying the content or information you wish to have removed and provided sufficient information to allow us to locate the content or information to be removed. However, please note that we are not required to, and may not be able to, erase or otherwise eliminate content or information if: (i) other state or federal laws require us or a third party to maintain the content or information; (ii) the content or information was posted, stored, or republished by another user; (iii) the content or information is anonymized so that you cannot be individually identified; (iv) you do not follow the instructions posted in this Privacy Policy on how to request removal of your content or information; or (v) you have received compensation or other consideration for providing the content. Further, nothing in this provision shall be construed to limit the authority of a law enforcement agency to obtain the applicable content or information.

Under the CPRA (similar data protection laws in US states), California (and similar state residents with similar data protection law rights) residents have the right to opt-out of the sale of their personal information. Vivoo does not sell personal information in the traditional sense. However, we do allow certain third-party advertising partners to collect information for advertising purposes, which may be considered a “sale” under the CPRA.

To exercise your right to opt-out of the sale of your personal information, you (or your authorized representative) may submit a request by changing your preferences from Cookie Banner.

You can manage your cookie preferences by accessing our cookie banner at any time. Simply click on the "Cookie Preferences" link at the bottom of our website to update your choices.

You can also submit an opt-out request by contacting us directly at letstalk@vivoo.io. Please include "Opt-Out Request" in the subject line and provide details about your request. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request.

Please note that opting out of the sale of your personal information does not mean that you will stop seeing all advertisements, but it does mean that the advertisements you do see will not be personalized based on your online behavior, browsing history, or preferences.

We may change the content of our websites and how we use cookies without notice and consequently our Privacy notice may change from time to time in the future. We therefore encourage you to review them when you visit the website to stay informed of how we are using personal data.

This Privacy notice was last updated in October 2025.